One customer record
Name, mobile, STB, locality, connection, and the due they already owe. The office and the field look at the same person.
For cable TV and broadband operators
Run billing and collection from one customer ledger.
ISPOS keeps subscribers, packages, monthly bills, field receipts, and account statements together, including when collection happens away from the office.
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Collection
Pending this month
Customer 1042
STB 44120 · Ward 7
₹1,250
Customer 0881
STB 11804 · Ward 3
₹640
Customer 2219
Broadband · Ward 7
Advance ₹200
Billed
₹4.8L
Collected
₹3.9L
Pending
₹0.9L
The month should not live in three different books.
One monthly bill
Packages, extra channels, and internet plans become the month’s charge. Regenerate the current bill when a subscription changes.
One collection list
Staff see who still owes, record the receipt, and keep any extra as an advance against the next bill.
The work an operator actually does
Full product tourCustomers and areas
Branches, localities, STB numbers, and an import for the list you already keep.
Packages and plans
Channel bundles, a-la-carte channels, and broadband plans on the same subscription.
Billing
Issue the month, carry previous due, and keep a single bill for that customer and month.
Field collection
Pending queue, receipts, and offline use after sign-in when the lane has no signal.
Statements
Download bills, payments, and balances for one customer or for every customer in the filter.
Branches and roles
Admins, billing staff, and collection agents each see the work their role allows.
How a billing month runs
The same path works for a single-town cable network and for an operator with several branches. See it for cable, broadband, and multi-branch setups.
- 1
Add or import customers
Bring the network in with branch, area, and opening due.
- 2
Set the subscription
Choose packages and any extra channels or an internet plan.
- 3
Generate the bill
The month’s charge and previous due land on one bill.
- 4
Collect in the field
Record the payment. Extra cash stays as advance.
- 5
Close the books
Check billed against collected, then download the statement.
Before you move the books
Who is ISPOS for?
Cable television operators, broadband providers, and multi-branch networks that bill customers every month and collect in the field. It is built for the operator’s office and for the staff who visit homes.
Can one operator run more than one branch?
Yes. Branches and areas stay separate. Collection agents and technicians can be limited to the branches they are assigned, while the operator admin sees the whole network.
Does it handle cable packages and internet plans together?
Yes. Channels are grouped into packages, and a subscription can add extra channels on top. Internet plans live in their own catalog. A customer can carry cable, broadband, or both.
How do previous dues and payments stay in one place?
Each customer has a running ledger. Bills and previous dues are debits. Payments and advances are credits. The statement shows the balance after every entry, for one customer or for the whole selection.
Open the operator account and put this month on the ledger.
Add a branch, bring in customers, and give collection staff their own sign-in. The office keeps the bills and the statements.